Privacy Policy

Shipistry ("Shipistry," "we," "us," or "our") provides an AI-powered supply intelligence platform for restaurants. This Privacy Policy explains how we collect, use, share, and protect information when you use our website and platform (the "Service"). By using Shipistry, you agree to the practices described in this policy.

Information We Collect

• Account information: name, email address, password, company name, role, and location assignments you provide when creating an account or accepting an invitation.
• Restaurant and operational data: inventory items, usage and waste logs, purchase orders, suppliers, shipments, sales data you import, and related supply information you enter into the Service.
• Payment information: when you subscribe, payments are processed by our payment provider, Stripe. We do not store full card numbers on our servers.
• Usage information: log data such as actions taken in the Service, device and browser information, and timestamps used to operate and secure the platform.

How We Use Your Information

• Provide, operate, and maintain the Service.
• Generate forecasts, alerts, and recommendations from your operational data.
• Process subscriptions and billing.
• Send transactional messages such as alerts, invitations, and account notifications.
• Improve, secure, and troubleshoot the Service.
• Comply with legal obligations.

How We Share Information

We do not sell your personal information. We share information only with service providers that help us operate the Service, including:

• Supabase: database, authentication, and hosting of your account and operational data.
• Stripe: payment processing and subscription management.
• Resend: delivery of transactional email.
• Vercel: application hosting and infrastructure.

We may also disclose information if required by law or to protect the rights, safety, and security of Shipistry, our users, or others.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required to comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We use industry-standard measures, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. To make a request, contact us at support@shipistry.com.

Cookies and Sessions

We use cookies and similar technologies to keep you signed in, remember your active location, and operate the Service. You can control cookies through your browser settings, though some features may not function without them.

Children's Privacy

Shipistry is intended for businesses and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you.

Contact Us

If you have questions about this Privacy Policy, contact us at support@shipistry.com.